Questions Mostly Asked By Our Customer
Q1. What products does Radiant Auto Group offer?
We provide a full range of automotive parts and accessories, including maintenance & care products (Esoteric), car batteries (Interstate Batteries), and auto parts (Coverlay, Moog) — all trusted brands known for quality and reliability.
Q2. Do you sell both retail and wholesale?
Yes! We proudly serve both individual customers and auto businesses. Whether you need one product or bulk orders, we’ve got you covered.
Q3. How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery times may vary based on your location, but most customers receive their orders within 3–7 business days.
Q4. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and secure online payment options. All transactions are encrypted for your safety.
Q5. Can I return or exchange a product?
Absolutely. If your product arrives damaged or isn’t the right fit, you can request a return or exchange within 14 days of delivery. Please ensure the product is unused and in its original packaging.
Q6. Are your products genuine and covered by warranty?
Yes — all products sold by Radiant Auto Group are 100% authentic and come directly from trusted brands. Many items include a manufacturer’s warranty, which we fully honor.
Q7. How can I contact customer support?
You can reach our team anytime:
Phone: +1-516-908-6813
Email: partnerships@radiantdistribution.com
We’re happy to help with any questions about your order, product details, or partnerships.